Privacy policy

 

Privacy policy of Tapir House S.L., with CIF and intra-community operator number: ESB19954106, owner of the TAPIR trademark.

In accordance with current legislation on the Protection of Personal Data, TAPIR informs the user(s) (the "User(s)") of the tapirbrand.com Website (hereinafter, the "Web") about the Privacy Policy that will apply in the processing of personal data that the User facilitate, either when registering on the Web by filling in the registration form enabled for that purpose in them, when subscribing to the newsletter, as well as during the purchase process or in the interactions you make with tapirbrand.com

The User, by providing TAPIR your personal data, you will expressly consent through the mechanism enabled for this purpose, that TAPIR may treat this data in the terms established in this Privacy Policy, which will constitute the legal basis for its treatment.

WHAT KIND OF PERSONAL INFORMATION DO WE COLLECT?

TAPIR may collect personal information from the Users of the Platform, that is, name, email address, postal address and/or telephone number when the User visits the Web, registers, places an online order or contacts tapirbrand.com

In addition, TAPIR collects all the information related to your browsing on the Web and your interaction with the brand.

The fact of not providing certain information indicated as mandatory, may mean that it is not possible to manage your registration as a user or the use of certain features or services available through the Web.

TAPIR has adopted the necessary technical and organizational measures to maintain the required level of security, depending on the nature of the personal data processed and the circumstances of the processing, in order to avoid, to the extent possible and always depending on the state of the technique, its alteration, loss, treatment or unauthorized access.

WITH WHAT PURPOSE DO WE TREAT PERSONAL DATA?

The personal data that you provide us and those that you provide us at any time will be included in an automated file for which TAPIR is responsible. attending to the following purposes:

  1. a) Manage your registration as a user on our Platform.
  2. b) Develop, fulfill and execute the sales contract concluded by having purchased products from tapirbrand.com
  3. c) Inform, process, manage and send your order (and possible return) as well as the perfection of the sales contract of the products you have purchased.
  4. d) Contact you via email, telephone calls, sending SMS or other equivalent electronic means of communication, in relation to updates or informative communications related to the functionalities, products or services contracted, including security updates of the Platform, whenever necessary or reasonable for its execution.
  5. e) Attend and follow the queries and requests that you address to us through our Customer Service.
  6. f) Provide you with information about the products marketed by TAPIR, as well as any other complementary information, including, in relation to said products, the sending of future commercial and advertising offers through any available communication channel, including SMS messages to mobile, email, etc
  7. g) Elaboration of user profiles.
  8. h) Carry out market research and statistics on our products.

 

HOW LONG WILL WE KEEP THE DATA?.

The personal data provided will be kept as long as the commercial relationship or the one that originated the treatment is maintained. If you decide to cancel your personal data, they may be kept in our databases for the periods provided by law in order to comply with tax and accounting obligations, and they will be deleted once said legal periods or those that are applicable have expired.

SUBSCRIPTION TO THE NEWSLETTER

In the event that you authorize your subscription to the tapirbrand.com Newsletter, we will provide you with information about our products and services, through various means such as, among others, email, any other equivalent electronic means of communication, as SMS.

The subscription to the Newsletter of baffeebags.com may entail the use of your personal data to make personalized advertising available to you, related to our products and services through e-mails, SMS, or other electronic means of our own or of third-party collaborators. In order to improve the attention we provide you, we inform you that the personal data related to your purchases in our online and physical stores, tastes and preferences may be used for analysis purposes, generation of usage profiles, marketing studies, user surveys, quality and improvement of the interaction with our clients.

If you are a registered user, you can change your preferences regarding the sending of such commercial communications through My Account.

Likewise, you can unsubscribe through the link enabled for this purpose in each of our newsletters and following the instructions provided.

 

WHAT LEGITIMATE US TO PROCESS THE DATA?

The legal basis for the processing of your data as a customer is the contractual relationship established by having purchased products from TAPIR and compliance with commercial, tax and accounting obligations.

The communication of offers and promotions, the sending of advertising by any means of communication, as well as the preparation of profiles and the transfer of your personal data to third parties, are based on the express consent that is requested.

WHICH THIRD PARTIES CAN WE COMMUNICATE THE DATA?

In order to offer you a quality service, TAPIR is obliged to provide certain data of its users to other companies that collaborate with the provision of the service (carriers, financial entities, courier companies, communication sending companies, profiling companies, etc.). In all cases, the data provided is strictly necessary for the specific activity to be carried out.

By accepting this Privacy Policy, you expressly authorize TAPIR that the personal data you provide us may be transferred to other group companies or third-party collaborators of TAPIR, whether they are inside or outside Spanish territory, and offer a level of protection comparable to that established in the Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR), in the Organic Law 15/99 of December 13 on the Protection of Personal Data (LOPD), and in the other current regulations on the matter .

In any case, the third parties with whom certain personal data is shared will have previously accredited the adoption of adequate technical and organizational measures for their correct protection.

TAPIR does not sell customer data to third parties under any circumstances.

WHAT ARE YOUR RIGHTS IN RELATION TO PERSONAL DATA?

The User may exercise their rights of access, rectification, deletion and opposition, as well as the limitation and portability of their data in compliance with the provisions of current data protection regulations. The exercise of these rights must be carried out by means of a written communication signed by the owner of the data, indicating his address, attaching a copy of his National Identity Document or other supporting document, addressing TAPIR to the email info@tapirbrand.com, or by sending a written communication to the following postal address: C/Cristóbal Bordiú, 35 28003 Madrid

Likewise, the User may oppose the sending of commercial communications by TAPIR and withdraw his consent without affecting the legality of the processing of his personal data for other purposes.

TAPIR informs its Users of the possibility they have of presenting a claim to the Spanish Data Protection Agency in case they understand that the correct assistance has not been obtained in the exercise of the rights mentioned in this section.